Child Safety Standards Policy
Thuso Yanga is committed to maintaining a zero-tolerance environment for any form of Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). We prioritize the protection and well-being of children and minors across all features of our platform.
Any content, communication, or behavior that depicts, promotes, facilitates, or encourages child sexual abuse, sexual exploitation, grooming, trafficking, or endangerment of minors is strictly prohibited. Violators will face immediate account termination and referral to law enforcement authorities.
1 Standards Against Child Sexual Abuse and Exploitation (CSAE)
Thuso Yanga strictly bans any content, interaction, or conduct related to:
- Child Sexual Abuse Material (CSAM): Visual, audio, or written depictions of sexual acts involving minors or computer-generated/AI-generated depictions of child abuse.
- Child Sexual Exploitation and Abuse (CSAE): Facilitating, soliciting, or coordinating child sexual exploitation, non-consensual sharing of intimate images involving minors, or commercial sexual exploitation of children.
- Grooming & Online Enticement: Any attempt to establish an inappropriate relationship or build trust with a minor for sexual abuse or exploitation.
- Child Endangerment & Trafficking: Content promoting child labor exploitation, trafficking, physical abuse, or severe neglect of minors.
2 In-App Reporting and User Feedback Mechanism
We empower our community to report any harmful content or suspicious behavior quickly and safely:
Tap or click the report button on any post or comment to submit an immediate flag for urgent review by our safety team.
Email our dedicated child safety contact directly at [email protected] with reports or concerns.
All reports regarding child safety receive top priority and are addressed by human moderators within 24 hours (or immediately upon detection).
3 Moderation, Removal, and Enforcement
Upon detecting or receiving a report of CSAE or CSAM:
- Immediate Content Removal: The offending content is immediately taken down and quarantined from public or private view.
- Account Termination: The associated user account is permanently banned, and offending device/IP identifiers are blocked.
- Evidence Preservation: Relevant digital forensic data and timestamps are securely preserved as required by law for handover to law enforcement authorities.
- Automated AI Safeguards: Content filters and AI safety guardrails scan submissions to prevent abusive material from being published or generated.
4 Compliance with Child Safety Laws & Law Enforcement Cooperation
Thuso Yanga operates under and complies with South African and international child protection legislation, including:
- Films and Publications Amendment Act (South Africa): Mandatory reporting of prohibited content to the Film and Publication Board (FPB).
- Criminal Law (Sexual Offences and Related Matters) Amendment Act No. 32 of 2007 (South Africa): Strict statutory reporting obligations for offenses against children.
- Cybercrimes Act No. 19 of 2020 (South Africa): Prohibition of harmful digital communications, extortion, and unlawful data sharing.
- Protection of Personal Information Act (POPIA): Special protection and safeguards for children's personal information.
- National and International Hotlines: Proactive reporting to the South African Police Service (SAPS) Family Violence, Child Protection and Sexual Offences (FCS) units, the Film and Publication Board (FPB), and international organizations including NCMEC and INHOPE.
5 Designated Child Safety Point of Contact
If you have questions, reports, law enforcement requests, or regulatory inquiries concerning child safety on Thuso Yanga, contact our designated Child Safety Team:
Organization: Thuso Yanga (N Futr)
Dedicated Child Safety Email: [email protected]
General Safety Email: [email protected]
Legal Contact: [email protected]
Jurisdiction: South Africa
Emergency Child Support Helplines in South Africa
If a child is in immediate physical danger, please reach out to emergency services or authorized helplines right away: